Studio policy
Returns & refunds
100 days, no questions asked. If NOMA doesn't change the way you pack, return it.
100-day window
You have 100 days from delivery to return any unused item for a full refund to your original payment method.
How to return
Write to support@noma.travel with your order number. We'll send a prepaid return label for European orders.
Refund timing
Refunds are processed within 5 working days of receiving the returned item.
Last updated · October 2026